Privacy Policy

1. Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping address
• Account login credentials
• Order history
• Customer support communications

Information Collected Automatically

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring URLs
• Cookies and tracking identifiers

Payment Information We do not store full credit card numbers. Payments are processed securely by third-party payment providers. Your payment information is subject to their privacy policies.

2. Research Product Compliance Records

Because our products are sold strictly for research purposes, we may retain order history and customer records to:

• Ensure compliance with research-use-only policies
• Prevent misuse or unlawful use
• Comply with regulatory obligations
• Enforce our Terms and Conditions

We reserve the right to review and monitor purchases for compliance purposes.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer service
• Send order confirmations and updates
• Respond to inquiries
• Improve our website and services
• Prevent fraud and abuse
• Comply with legal requirements
• Enforce our agreements

We do not use your information to provide medical advice.

4. Marketing Communications & SMS Consent

If you opt in, we may send:

• Promotional emails
• Product announcements
• Transactional communications
• SMS/text messages
• Automated marketing messages using autodialer technology

Consent is not a condition of purchase. You may opt out at any time:

• Email: Click "unsubscribe" in any message
• SMS: Reply STOP

Message frequency may vary. Standard carrier message and data rates may apply. You represent that you are the authorized user of any phone number provided.

5. Google OAuth Authentication

We offer the ability to sign in using Google OAuth authentication. When you log in via Google, we may receive limited profile information such as:

• Your name
• Your email address
• Your public Google profile identifier

We do not access, read, or store your Gmail, Google Drive, Google Calendar, or other Google account content. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You may revoke our access at any time by visiting: https://myaccount.google.com/permissions

If you delete your account with us, associated Google profile information will be deleted in accordance with our retention policies.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Analyze website performance
• Understand traffic patterns
• Deliver advertising

You may disable cookies through your browser settings; however, certain features may not function properly.

7. Sharing of Information

We may share your information with:

• Payment processors
• Shipping carriers
• Marketing service providers
• Hosting providers
• Legal authorities when required

We do not sell personal information for monetary compensation.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill transactions
• Comply with legal obligations
• Resolve disputes
• Enforce agreements Retention periods vary based on legal, operational, and compliance requirements.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Age Restrictions

Our Site and products are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt out of certain data sharing

To exercise your rights, contact: [Insert Privacy Email] We do not sell personal information as defined under California law.

12. International Users

If you access this Site from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Site constitutes acceptance of any revised Policy.

15. Contact Information

Zero Protocol 30 N. Gould St STE R Sheridan, WY 82801

admim@shopzeroprotocol.com